Frequently Asked Questions


Are Nauox products shipped discreetly?

All Nauox purchases are sent in unmarked packaging from our warehouse. Within the shipping package you will find your branded Nauox products. All products in any single order will be shipped together in 1 discreet package.

How quickly will my products ship?

Our shipping operations are open 8am-4pm EST Monday to Friday, and are closed on all US Federal Holidays. Purchases made on the weekend, and on holidays, will be shipped out as soon as possible when the warehouse reopens. We aim to complete all orders within 24-48 hours.

Who do I contact if I need more information?

Please contact our customer service chloe@nauox.com who will promptly respond to any questions you may have.

Are the personal lubricants flavored?

Yes! All of our personal lubricants are flavored with their own custom unique flavor blends ranging from fruity, to dessert to botanical!

Are Nauox personal lubricants safe?

Safety is our number one priority at Nauox. We strive to ensure that Nauox products do not produce adverse side effects or discomfort. With that in mind, all of our formulas are created with the highest quality organic and natural ingredients ensuring the formulas are FDA Registered Compliant.

Who is Nauox made by?

Nauox is a women-, and LGBTQ+ - owned business which incorporates the user experience of all into the products that Nauox creates. Prior to launching Nauox we took the time to test Nauox between several types of relationship, and different genders to ensure that Nauox performs perfectly with everyone! Like we say, if you can lick it you can use it :)